For purchases via the internet, a statutory cooling-off period of 14 days applies.
With us, this reflection period starts on the day that you have received all the products from your order.
What can you return?
Products can only be returned if they are unused, unopened and complete in the original packaging.
When you return your order, make sure it is well packed.
How can I return something?
Send us an email to firstname.lastname@example.org with what you want to return and your order number. We will send you a return address where you can send the package. The costs for this are for your own account.
If you make use of your right of withdrawal, the product with all accessories supplied will be returned to YAJU in its original condition and packaging. To exercise this right, please contact us at email@example.com . We will then refund the order amount due within 14 days after registration of your return, provided the product has already been returned in good order.